HDI Certified 2007-Present: In 2009, the CDI IT Solutions Cross Lanes, WV Enterprise Help Desk achieved renewed Support Center Certification from HDI, the world's largest membership association for IT service and support professionals.  The HDI Support Center Certification program was first introduced in 2000 and is the only globally-recognized program for the certification of support center quality.  Certified since 2007, CDI has always been committed to quality customer support.  The 2009 recertification verifies our continued excellence in strategic leadership, policy and strategy, customer satisfaction, resources, process and procedure, people satisfaction, people management and performance results.

  

Forbes Most Trustworthy Companies - Top Ten 2007, '08, '09, '10: In 2010, Forbes.com named CDI as one of the Most Trustworthy Companies in the United States. CDI ranked #2 on the list of small-cap firms for consistent accuracy in financial reporting and corporate governance. This is the fourth year in a row that CDI has been ranked in the top ten on the list, which is compiled by an independent financial analytics company.

Staffing Industry Analysts Largest US Staffing Companies 2011: In 2011, CDI was ranked #11 on the Staffing Industry Analysts 2011 list of Largest US IT Staffing Firms based upon staffing revenue for 2010. 

  

 

ISO 9001 Certified 1998-Present: CDI IT Solutions has held continuous ISO 9001 certification since 1998 in our Troy, MI operations center.  ISO 9001 is the internationally recognized standard for establishing a quality management system applicable to any manufacturing and service organization.  The standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.  Regular audits by a qualified registrar ensures that the business management system remains in place and is effective.