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HDI Certified 2007-Present: In 2009, the CDI IT Solutions Cross Lanes, WV Enterprise Help Desk achieved renewed Support Center Certification from HDI, the world's largest membership association for IT service and support professionals. The HDI Support Center Certification program was first introduced in 2000 and is the only globally-recognized program for the certification of support center quality. Certified since 2007, CDI has always been committed to quality customer support. The 2009 recertification verifies our continued excellence in strategic leadership, policy and strategy, customer satisfaction, resources, process and procedure, people satisfaction, people management and performance results.

InformationWeek 500 2001, '02, '03, '04, '05, '06, '07, '08, '09: In 2009, CDI was listed on the InformationWeek 500 list for the 9th consecutive year. The InformationWeek 500 list identifies the nation's most innovative users of information technology and spotlights the power of innovation in information technology, rather than simply identifying the biggest IT spenders.

Forbes Most Trustworthy Companies - Top Ten 2007, '08, '09, '10: In 2010, Forbes.com named CDI as one of the Most Trustworthy Companies in the United States. CDI ranked #2 on the list of small-cap firms for consistent accuracy in financial reporting and corporate governance. This is the fourth year in a row that CDI has been ranked in the top ten on the list, which is compiled by an independent financial analytics company.

Forbes Best Managed Companies 2006, '07, '08: In 2008, Forbes Magazine recognized CDI on its list of the best managed companies in America - the "Platinum 400". Forbes writers and editors made their selections based on outstanding financial performance as well as evaluations of leadership, innovation, and execution. This was the 10th and final year Forbes compiled the list and the third time CDI was included. According to Forbes, "Our methodology for choosing the winners is so stringent that 165 companies from last year's 400 did not make the cut for 2008. Not only must companies pass our benchmarks for financial growth rates and returns, they must also meet our approval for their corporate governance, accounting standards and background checks."

ISO 9001 Certified 1998-Present: CDI IT Solutions has held continuous ISO 9001 certification since 1998 in our Troy, MI operations center. ISO 9001 is the internationally recognized standard for establishing a quality management system applicable to any manufacturing and service organization. The standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships. Regular audits by a qualified registrar ensures that the business management system remains in place and is effective.
Microsoft Certified Partner 2003-Present: Since 2003, CDI IT Solutions has consistently achieved the Custom Development competency (Smart Client Development) certification based upon application development and support provided to clients using Microsoft technologies. Microsoft Certified Partners are independent companies that can provide you with the highest levels of technical expertise, strategic thinking, and hands-on skills. Microsoft Certified Partners encompass a broad range of expertise and vendor affiliations and their real world perspective can help you prioritize and effectively deliver your technology solutions.
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